Privacy Policy for Crystal Quality Painting.
Effective Date: July 31, 2025
At Crystal Quality Painting, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website crystalqualitypainting.com.au or interact with us via email. By using our Site or services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Personal information is data that can identify you, collected only when voluntarily provided:
Name
Email address
Phone number
Mailing address
Business/trading name (if applicable)
This information may be collected when you:
Fill out contact or quote request forms on our Site.
Subscribe to our newsletter or marketing emails.
Respond to surveys or inquiries.
Contact us directly via email or phone.
1.2 Non-Personal Information
We may collect non-personal information automatically when you visit our Site, including:
Browser type
Device type
IP address
Operating system
Pages visited and time spent on our Site
This data is collected via cookies, web beacons, and analytics tools (e.g., Google Analytics) to improve user experience and analyze Site performance.
2. How We Use Your Information
We use your information for the following purposes:
To Provide Services: Process quote requests, schedule appointments, and deliver painting services.
To Communicate: Respond to inquiries, send order updates, or provide information about our services.
Marketing: Send newsletters, promotions, or event updates (with your consent). You may unsubscribe at any time using the link provided in our emails.
To Improve Our Site: Analyze usage trends to enhance functionality and user experience.
Legal Compliance: Comply with applicable laws or protect our rights, property, or safety.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:
Service Providers: With trusted third parties (e.g., email marketing platforms or analytics providers) who assist in operating our business, provided they agree to keep your information confidential.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred but will remain subject to this policy.
Legal Requirements: To comply with legal obligations, such as responding to a subpoena or government request.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
Enhance user experience (e.g., remembering preferences).
Track Site usage for analytics purposes.
Deliver targeted advertisements (if applicable).
You can manage cookie preferences through your browser settings, but disabling cookies may affect Site functionality. For more information, visit www.allaboutcookies.org.
5. Email Communications
If you opt into our mailing list, we may send you:
Updates about our services, promotions, or company news.
Responses to your inquiries or quote requests.
Every email includes an unsubscribe link, allowing you to opt out of marketing communications at any time. Administrative emails (e.g., order confirmations) may still be sent as necessary for service delivery.
6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal information, subject to legal obligations.
Opt-Out: Opt out of marketing communications or data sharing (where applicable).
To exercise these rights, contact us at [Your Business Email] or [Your Business Phone Number].
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any linked sites.
9. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information without parental consent, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our Site and updating the "Effective Date." Your continued use of the Site after changes indicates your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: CQ_Painting@hotmail.com
Phone: 0421279721
By using our Site or services, you acknowledge that you have read and understood this Privacy Policy.
